Privacy Policy

1 Introduction

bdtfun takes the privacy of its players seriously. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy covers data collected through the bdtfun.bio website, through interactions with our customer support team, and through any transactions you conduct on the platform — including deposits, withdrawals, bonus claims, sports bets, and casino game sessions. It should be read alongside our Terms & Conditions, which govern the overall use of the bdtfun platform.

We review and update this Privacy Policy periodically to reflect changes in applicable law, our internal practices, or the services we offer. The date of the most recent update is displayed at the top of this page. Continued use of bdtfun after any update constitutes your acceptance of the revised policy.

2 Data Controller

For the purposes of applicable data protection law, bdtfun acts as the data controller in respect of personal data collected from players using the platform. As data controller, bdtfun determines the purposes and means by which your personal data is processed.

If you have any questions about this Privacy Policy or wish to exercise your data rights (see Section 10), you may contact bdtfun's data team at the email address provided in Section 14. We will acknowledge your request within five (5) business days and aim to resolve all data-related queries within thirty (30) calendar days.

3 Information We Collect

bdtfun collects personal data from you in the following ways:

3.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, nationality, email address, phone number, residential address, and preferred currency (BDT or INR).
• Identity verification (KYC) documents: National ID card, passport, driving licence, proof of address documents (e.g., utility bill, bank statement).
• Payment information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) — processed securely and never stored in plain text.
• Support communications: Any messages, queries, or complaints you send to our support team via live chat or email.

3.2 Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, time spent on each page, links clicked, games played, bet amounts, session duration, and navigation paths through the platform.
• Transaction data: Deposit and withdrawal history, bet records, bonus activations, game session logs, and account balance changes.
• Cookies and similar technologies: See Section 6 for full details on how bdtfun uses cookies and tracking technologies.

3.3 Information from Third Parties

We may receive personal data about you from third-party sources, including identity verification agencies (for KYC purposes), payment processors, fraud prevention services, and game providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. We use this information only to the extent necessary to deliver and improve our services and to comply with our legal obligations.

4 How We Use Your Data

bdtfun uses the personal data we collect for the following purposes:

5 Legal Basis for Processing

bdtfun processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform our contract with you — that is, to provide the bdtfun betting and casino services you have registered for.
• Legal obligation: Processing necessary to comply with applicable laws and regulations, including age verification (18+), anti-money laundering (AML) obligations, and Know Your Customer (KYC) requirements.
• Legitimate interests: Processing carried out for our legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — particularly in relation to marketing communications. You may withdraw your consent at any time by contacting [email protected] or updating your account preferences.

6 Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and remember certain preferences or actions. bdtfun uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform.

6.2 Types of Cookies We Use

• Essential cookies: Strictly necessary for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing identifiers. You cannot opt out of essential cookies without ceasing to use the platform.
• Functional cookies: Remember your preferences such as language settings, currency selection (BDT or INR), and game lobby layout to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how players use the platform — pages visited, session duration, bounce rates — to help us understand and improve site performance. We use aggregated analytics data only.
• Marketing cookies: Used to deliver relevant promotional content within the platform, based on your gaming activity and preferences. Marketing cookies are only placed with your consent.

6.3 Managing Cookies

You can control cookie settings through your browser's privacy controls. Please note that disabling certain cookies may affect the functionality of the bdtfun platform, including the ability to log in or access certain games. For guidance on managing cookies in major browsers, refer to your browser's help documentation.

7 Sharing Your Personal Data

bdtfun does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and always subject to appropriate contractual safeguards:

• Payment processors: We share necessary payment data with our payment partners — including bKash, Nagad, Rocket, Upay, and card scheme processors — solely to facilitate deposits and withdrawals on your behalf.
• Identity verification providers: We engage specialist KYC and AML service providers to verify your identity and screen your account against watchlists and sanctions databases. These providers process your data only on our instructions.
• Game providers: Your username and game session data are shared with third-party game studios (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) to the extent required to deliver and settle the games you play.
• Fraud prevention and security services: We share data with specialist fraud detection and cybersecurity providers to protect the platform and its players from unauthorised access and financial crime.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, regulators, or courts if we are required to do so by law, court order, or regulatory instruction.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of bdtfun's business, your personal data may be transferred to the relevant successor entity, subject to the same data protection commitments set out in this policy.

8 Data Retention

bdtfun retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Active accounts: Personal data is retained for the duration of your active relationship with bdtfun.
• Closed accounts: Following account closure, we retain your personal data (including transaction records and KYC documents) for a minimum of five (5) years to comply with anti-money laundering legislation and to resolve any post-closure disputes.
• Support records: Customer support interaction logs are retained for up to three (3) years from the date of the last interaction.
• Marketing data: Where processing is based solely on consent, we will delete or anonymise your marketing data within ninety (90) days of consent being withdrawn.

Once the applicable retention period expires, your personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.

9 Security Measures

bdtfun implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the bdtfun platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Account passwords are stored using one-way cryptographic hashing algorithms. bdtfun staff cannot view your password in plain text.
• Access controls: Access to personal data within bdtfun is restricted to authorised personnel on a strict need-to-know basis. Access rights are reviewed regularly.
• Two-factor authentication: We encourage all players to enable two-factor authentication (2FA) on their accounts as an additional layer of security.
• Regular security audits: bdtfun conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the platform.
• Incident response: In the event of a confirmed data breach that poses a risk to your rights and freedoms, bdtfun will notify affected players and relevant authorities in accordance with applicable law.

While bdtfun takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised use of your account.

10 Your Data Rights

Subject to applicable law, you may have the following rights in relation to your personal data held by bdtfun:

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: In certain circumstances, you have the right to request that we delete your personal data. Note that this right may be limited where we are required by law to retain data (e.g., AML retention obligations).
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, and without providing any reason. You may also object to processing based on our legitimate interests, subject to our demonstrating compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within thirty (30) calendar days. We may need to verify your identity before actioning any request.

11 Children's Privacy

The bdtfun platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover that a minor has registered an account, we will immediately close the account, delete all associated personal data, and take appropriate steps to prevent further access.

If you believe that a minor has provided personal data to bdtfun, please contact us immediately at [email protected] so that we can take prompt corrective action. Parents and guardians are encouraged to monitor their children's internet use and to use parental control software where appropriate.

12 Third-Party Links

The bdtfun platform does not contain links to external third-party websites. All content and navigation on bdtfun.bio remains within the bdtfun platform. Should this change in the future, this Privacy Policy will be updated accordingly. bdtfun is not responsible for the privacy practices of any third-party game providers accessed through the platform — please refer to the respective provider's privacy policy for information on how they handle player data.

13 Amendments to This Policy

bdtfun reserves the right to update this Privacy Policy at any time. Where amendments are material — for example, where we introduce a new data processing purpose or share data with a new category of third party — we will notify you by email or by a prominent notice on the platform prior to the change taking effect. The date of the most recent revision is always displayed at the top of this page. Your continued use of the bdtfun platform following any update constitutes your acceptance of the revised Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bdtfun handles your personal data, please contact our support team using the details below:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, with support in both English and Bengali
• Response Time: Queries are typically acknowledged within 5 minutes via live chat and within one business day via email
• Operating Hours: Bangladesh Standard Time (BST, UTC+6), around the clock every day of the year

Please include "Privacy Policy Enquiry" or "Data Rights Request" in the subject line of any email to ensure your query is routed to the correct team member promptly.